Help Lines

Violence Free Families has provided the information on this page as a public service. The inclusion of an organisation or service on this page does not imply that Violence Free Families recommends or endorses the organisation or service. Violence Free Families does not accept any responsibility or liability arising as a consequence of any form of contact between a user of this website page and an organisation or services listed thereon.

National

Domestic Violence Helpline:
1800 800 098, 24 hours, 7 days a week
Telephone counselling for victims of domestic violence and their concerned friends. Also provides information about services for those affected by domestic violence or who are troubled by their own behaviour.

Mensline Australia:
1300 78 99 78 24 hours a day, 7 days a week.
A dedicated telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way.
www.menslineaus.org.au

National Sexual Assault, Family & Domestic Violence Counselling Line:
1800 RESPECT (1800 737 732)
A free confidential service for any Australian experiencing or who has experienced domestic or family violence and/or sexual assault. Available 24hours a day, 7 days a week.
www.1800respect.org.au

LifeLine:
13 11 14, 24 hours, 7 days a week
Lifeline provides access to crisis support, suicide prevention and mental health support services.
www.lifeline.org.au

Kids Helpline
1800 55 1800, 24 hours a day, 7 days a week
A free 24 hour counselling service for Australian kids and young people aged 5-25 years. Support available over the phone, email or web.

Victoria

Men's Referral Service:
(03) 9428 2899, or 1300 065 973 (tollfree), 9am-9pm, Monday to Friday
The Men's Referral Service is a telephone service for men who are thinking about their anger, behaviour, relationship issues or parenting, and need help and support or women who are experiencing violence from a male family member.
www.mrs.org.au

The Women's Domestic Violence Crisis Service:
(03) 9322 3555 or STD Freecall 1800 015 188,24 hours, 7 days a week.
A confidential service which provides information, support and access to safe accommodation or refuges for women and their children fleeing domesticviolence.

Child Protection Crisis Line:
131 278, 24 hours, 7 days a week.
To report concerns of child physical and/or sexual abuse.

Sexual Assault Crisis Line:
1800 806 292, 5pm-9am weekdays and throughout weekends and public holidays.
A state-wide, after-hours, confidential, telephone crisis counselling service for victim/survivors of both past and recent sexual assault.

Domestic Violence Victoria:
9921 0828
Provides contacts for domestic violence services in Victoria.
www.dvvic.org.au

Parentline:
13 22 89, 8am-midnight, 7 days a week
Parentline is a statewide telephone counselling, information and referral service for parents and carers with children from birth to eighteen years.
www.education.vic.gov.au/earlychildhood/parentline

WIRE Women's Information and Referral Exchange:
1300 134 130, 9am-5pm, Monday – Friday.
WIRE Women's Information provides a free and confidential generalist service for Victorian women.
www.wire.org.au

The Jewish Taskforce Against Family Violence Support Line:
9523 2100 Monday 9am - 1pm, Tuesday 5pm - 9pm, Wednesday 9am - 1pm, Thursday 5pm - 9pm. www.jewishtaskforce.com.au

Indigenous Family Violence Support Officers
Telephone (03) 9616 8028

InTouch Multicultural Centre Against Family Violence
Telephone (03) 8413 6800 or Freecall 1800 755 988, Monday–Friday www.intouch.asn.au

New South Wales

Domestic Violence Line:
1800 656 463, 24 hours, 7 days a week
Statewide free-call number providing telephone support and referral. www.community.nsw.gov.au

Domestic Violence Advocacy Service:
1800 810 784 or (02) 9637 3741 weekdays.
For women victims of domestic violence.
http://www.womenslegalnsw.asn.au/our-services/domestic-violence-legal-service.html

Queensland

DVConnect Womensline:
1800 811 811, 24 hours, 7 days a week
Counselling, support and referral for affected by domestic and family violence across Queensland.
www.dvconnect.org

DVConnect Mensline:
1800 600 636,9am-midnight, 7 days a week.
A Queensland wide service that provides free, confidential telephone counselling referral and support service for men.

Western Australia

Women's Domestic Violence Helpline:
(08) 9223 1188 or 1800 007 339, 24 hours, 7 days a week
Telephone counselling, information and advice, referral to local advocacy and support services, liaison with police if necessary and support in escaping situations of family and domestic violence.

Men's Domestic Violence Helpline:
(08) 9223 1199 or 1800 000 599, 24 hours, 7 days a week
Counselling for men who are concerned about becoming violent or abusive as well as information and referral to on going face to face services if required.

South Australia

Domestic Violence Crisis Service:
1300 782 200, 9am - 5pm Monday to Friday.
DVCS is the placement agency for women and children seeking emergency (shelter) accommodation during business hours. DVCS also provide telephone counselling and short-term face-to-face counselling, and referral for victims to police , legal services, housing and financial services in times of domestic violence-related crisis. www.dvsa.asn.au

Northern Territory

Crisis Line
1800 019 116, 24 hours, 7 days a week
General crisis counselling service for adults wanting to know more about domestic violence services.

Domestic Violence Crisis/Counselling Service:
08 8945 6200 (Darwin) or 08 8952 6048 (Alice Springs),9am-5pm, Monday-Friday

Tasmania

Domestic Violence Crisis Service:
1800 633 937 or  03 6233 2529, 9:00 am – Midnight, Monday – Friday, 4:00 pm – Midnight, Weekends.
Assistance, information and support to anyone who needs help because their partner or former partner is violent and abusive.